Ever wonder where those important emails disappear to? In today’s digital world, sophisticated spam filters work overtime to protect your inbox — sometimes a little too well! “Whitelisting” is your weapon against this overzealous filtering. It’s essentially giving certain email domains a VIP pass, telling your email provider: “These messages are important — let them through!”
When you whitelist our entire domain (corwindesign.com), you’re ensuring that all communications from our team — whether from support, your designer, a password reset request, or invoices — don’t end up lost in the digital abyss of spam folders. This simple step can save you time waiting for replies that are actually sitting unnoticed in your junk mail, and help us maintain seamless communication to solve your problems faster.
Follow these straightforward instructions to roll out the red carpet for all Corwin Design emails across various email platforms. You can also use this to whitelist emails from other businesses or people!
Whitelist Emails in Gmail
- Log in to your Gmail account
- Click the gear icon (⚙️) in the top-right corner and select “See all settings”
- Navigate to the “Filters and Blocked Addresses” tab
- Click “Create a new filter”
- In the “From” field, enter: @corwindesign.com
- Click “Create filter”
- Check “Never send it to Spam”
- Check “Always mark it as important” (optional)
- Click “Create filter”
Adding to Contacts (Gmail Alternative Method)
- Open an email from any @corwindesign.com address
- Click on the sender’s name
- Click “Add to Contacts”
- You may need to repeat this for different senders from our domain
Whitelist Emails in Microsoft Outlook
Outlook.com (Web)
- Sign in to your Outlook.com account
- Click the gear icon (⚙️) in the top-right corner
- Select “View all Outlook settings”
- Go to “Mail” > “Junk email”
- Under “Safe senders and domains,” click “Add”
- Enter @corwindesign.com (or corwindesign.com without the @)
- Click “Save”
Outlook Desktop App
- Open Outlook
- Go to “Home” tab
- Click “Junk” dropdown
- Select “Junk E-mail Options”
- Go to the “Safe Senders” tab
- Click “Add”
- Enter corwindesign.com (without the @)
- Click “OK” to save
Whitelist Emails in Yahoo Mail
- Sign in to your Yahoo Mail account
- Click the “Settings” gear icon (⚙️)
- Select “More Settings”
- Click “Filters” in the left menu
- Click “Add new filters”
- Enter a filter name (e.g., “Corwin Design“)
- In the “From” field, enter @corwindesign.com
- Under “Move message to,” select “Inbox”
- Click “Save”
Whitelist Emails in Apple Mail (macOS)
- Open the Mail app
- From the menu bar, select “Mail” > “Preferences” (or “Settings” in newer versions)
- Click the “Rules” tab
- Click “Add Rule”
- Give your rule a description (e.g., “Whitelist Corwin Design“)
- Set the condition: “From” “Contains” “@corwindesign.com”
- Set the action: “Move Message” to “Inbox”
- Click “OK” to save
Whitelist Emails in AOL Mail
- Sign in to your AOL Mail account
- Click on “Options” in the upper-right corner
- Select “Mail Settings”
- Click “Block or Allow Senders”
- Under “Allow email from,” enter @corwindesign.com
- Click “Add” and then “Save Settings”
Whitelist Emails in ProtonMail
- Sign in to your ProtonMail account
- Click on “Settings” in the left sidebar
- Select “Filters”
- Click “Add Filter”
- Select “Whitelist” as the filter type
- Enter @corwindesign.com in the email field
- Click “Save”
Troubleshooting Tips
If you’re still not receiving our emails after whitelisting:
- Check your Spam/Junk folder regularly
- Try whitelisting specific email addresses (support@corwindesign.com, proofs@corwindesign.com, etc.) if domain whitelisting isn’t working
- Mark any emails from us as “Not Spam” if they end up in your Spam folder
- Add our team members to your contact list individually
Additional Help
If you continue to have issues receiving emails from @corwindesign.com, please contact us through alternative means:
- Phone: 813-226-4242
- Chat: at bottom left corner of webpages, during business hours
- Contact Form: https://corwindesign.com/help/
We appreciate your patience in ensuring smooth communication with our team!